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Undergraduate Programme in Service Improvement

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Undergraduate Programme in Service Improvement is designed to equip students with the skills and knowledge needed to enhance and optimize service delivery in various industries. This comprehensive course covers topics such as process improvement, customer satisfaction, quality management, and project management. With a focus on practical application and real-world case studies, students will learn how to identify areas for improvement, implement effective strategies, and measure the impact of their initiatives. Graduates of this programme will be well-prepared to pursue careers in service management, operations, consulting, and more. Join us and take the first step towards a successful career in service improvement. Apply now to secure your spot in this in-demand programme.

Key facts about Undergraduate Programme in Service Improvement
    - The Undergraduate Programme in Service Improvement focuses on enhancing service delivery in various industries.- Students learn about quality management, process improvement, and customer satisfaction.- The curriculum includes courses on service design, service innovation, and service operations.- Graduates of this programme are equipped with the skills to drive organizational change and improve service performance.- Career opportunities include roles in consulting, project management, and operations management.- This programme is ideal for students interested in pursuing a career in service-oriented industries.- The course duration is typically three to four years, depending on the university or college offering the programme.- Students may have the opportunity to participate in internships or work placements to gain practical experience.- The programme may also include a research project or dissertation in the final year.- Upon completion, graduates will have a strong foundation in service improvement principles and practices.

Why choose LSIB ?

    The Undergraduate Programme in Service Improvement is essential for individuals looking to enhance their skills in optimizing service delivery and customer satisfaction. This course covers a range of topics including process improvement, quality management, and customer relationship management.By enrolling in this programme, students will gain valuable knowledge and practical experience in identifying areas for improvement within an organization, implementing strategies to enhance service quality, and measuring the impact of these changes. This will not only benefit the organization but also lead to increased customer loyalty and retention.In today's competitive business environment, companies are constantly seeking ways to differentiate themselves from their competitors. By completing this programme, graduates will be equipped with the skills and expertise needed to drive continuous improvement and innovation within their organizations.Furthermore, having a qualification in service improvement is highly sought after by employers across various industries. Graduates of this programme will have a competitive edge in the job market and be well-positioned for career advancement opportunities.Overall, the Undergraduate Programme in Service Improvement is a valuable investment for individuals looking to enhance their career prospects and make a positive impact within their organizations.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Service Improvement2. Principles of Quality Management3. Process Improvement Techniques4. Service Design and Innovation5. Customer Experience Management6. Project Management for Service Improvement7. Data Analysis and Performance Measurement8. Change Management in Service Organizations9. Service Improvement in Healthcare10. Service Improvement in Hospitality and Tourism industries

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now