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Extended Undergraduate Programme in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Undergraduate Programme in Customer Service for the Automotive Industry is designed to equip students with the necessary skills and knowledge to excel in customer service roles within the automotive sector. This comprehensive course covers topics such as customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world scenarios, students will graduate with the expertise needed to provide exceptional customer service in the fast-paced automotive industry. By enrolling in this programme, students can kickstart their career in customer service and gain a competitive edge in the job market. Join us today to take the first step towards a successful career in the automotive industry.

Key facts about Extended Undergraduate Programme in Customer Service for the Automotive Industry
    This course is designed to provide students with the necessary skills and knowledge to excel in customer service roles within the automotive industry. Students will learn about customer relationship management, communication techniques, problem-solving strategies, and industry-specific knowledge.The Extended Undergraduate Programme in Customer Service for the Automotive Industry offers a comprehensive curriculum that covers topics such as customer service best practices, automotive industry trends, and service management principles. Students will also have the opportunity to gain practical experience through internships and hands-on projects.Upon completion of the course, students will be equipped with the skills needed to effectively interact with customers, resolve issues, and provide exceptional service in the automotive industry. Graduates will be prepared for various roles such as customer service representatives, service advisors, and customer experience managers.This programme is ideal for individuals who are passionate about customer service and interested in pursuing a career in the automotive industry. Whether you are a recent high school graduate or looking to advance your career, this course will provide you with the knowledge and skills needed to succeed in this competitive field.

Why choose LSIB ?

    The Extended Undergraduate Programme in Customer Service for the Automotive Industry is essential for individuals looking to excel in the competitive automotive sector. This course provides students with specialized knowledge and skills required to deliver exceptional customer service in the automotive industry. With a focus on customer satisfaction, communication, problem-solving, and technical expertise, graduates of this programme are well-equipped to meet the demands of the industry.In today's fast-paced automotive industry, customer service plays a crucial role in building brand loyalty and driving business growth. By enrolling in this programme, students can gain a deep understanding of customer expectations, industry trends, and best practices for delivering top-notch service. This knowledge is invaluable for professionals seeking to advance their careers in the automotive sector.Moreover, the Extended Undergraduate Programme in Customer Service for the Automotive Industry offers a comprehensive curriculum that covers a wide range of topics, including customer relationship management, service operations, and quality management. Students also have the opportunity to gain hands-on experience through internships and practical training, allowing them to apply their skills in real-world settings.Overall, this programme is designed to meet the growing demand for skilled customer service professionals in the automotive industry. By completing this course, students can enhance their career prospects and stand out in a competitive job market. Whether you are a recent graduate or a working professional looking to upskill, this programme can help you achieve your career goals in the automotive industry.

Course start dates
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Communication Skills for Customer Service4. Problem-Solving and Conflict Resolution Techniques5. Product Knowledge and Technical Skills6. Sales Techniques and Customer Relationship Management7. Quality Assurance and Continuous Improvement8. Ethical and Legal Considerations in Customer Service9. Technology and Innovation in Automotive Customer Service10. Internship or Work Placement in the Automotive Industry.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £175
2 months (Standard mode) - £150

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £175


2 months (Standard mode) - £150


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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