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Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in the competitive business world. This course covers a wide range of topics including customer service, communication, problem-solving, and time management. With a focus on practical, hands-on learning, students will develop the essential skills needed to succeed in roles such as administrative assistants, customer service representatives, and office managers. By completing this certificate program, graduates will be well-prepared to enter the workforce and make a positive impact in the business administration and customer service industries. Invest in your future and enroll in this program today to take your career to the next level.

Key facts about Extended Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries
    This course provides essential skills for individuals seeking employment in the business administration and customer service industries. Students will learn about communication, organization, problem-solving, and customer service techniques. The program covers topics such as office procedures, data entry, and customer relationship management. Graduates will be prepared for entry-level positions in various business settings. The course is designed to be completed in a short period of time, making it ideal for those looking to quickly enter the workforce. Upon completion, students will receive a professional certificate to showcase their skills to potential employers.

Why choose LSIB ?

    The Extended Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is essential for individuals looking to excel in these competitive fields. This comprehensive course covers a wide range of topics including communication skills, customer service techniques, business administration principles, and more.By completing this certificate program, students will gain the necessary skills and knowledge to succeed in roles such as administrative assistants, customer service representatives, office managers, and more. Employers are constantly seeking candidates with strong business administration and customer service skills, making this certificate a valuable asset for anyone looking to advance their career in these industries.With a focus on practical, hands-on learning, this course equips students with the tools they need to thrive in fast-paced business environments. From handling customer inquiries to managing office operations, graduates of this program will be well-prepared to tackle the challenges of the modern workplace.In today's competitive job market, having a certificate in Skills for Working in Business Administration and Customer Service Industries can give you a significant advantage. Stand out from the crowd and take your career to the next level with this valuable credential.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Business Administration2. Customer Service Principles and Practices3. Communication Skills in the Workplace4. Time Management and Organization5. Problem-Solving and Decision-Making6. Teamwork and Collaboration7. Business Ethics and Professionalism8. Financial Management Basics9. Marketing and Sales Strategies10. Technology in Business Administration11. Conflict Resolution and Negotiation Skills12. Customer Relationship Management13. Leadership and Management Skills14. Internship or Work Experience in Business Administration or Customer Service Industry.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £175
2 months (Standard mode) - £150

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £175


2 months (Standard mode) - £150


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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