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Extended Postgraduate Programme in Service Improvement

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Postgraduate Programme in Service Improvement is designed for professionals looking to enhance their skills in optimizing service delivery and customer satisfaction. This comprehensive course covers key topics such as process improvement, quality management, and customer relationship management. With a focus on practical application and real-world case studies, students will gain the knowledge and tools needed to drive organizational success through service excellence. Whether you are in healthcare, hospitality, or any other service-oriented industry, this programme will equip you with the expertise to lead service improvement initiatives and drive business growth. Join us and take your career to the next level with our top-ranked service improvement programme.

Key facts about Extended Postgraduate Programme in Service Improvement
    - The Extended Postgraduate Programme in Service Improvement is designed for professionals looking to enhance their skills in service management and delivery.- This course covers a wide range of topics including quality improvement, customer satisfaction, and process optimization.- Students will learn how to analyze data, identify areas for improvement, and implement strategies to enhance service delivery.- The program is suitable for individuals working in various industries such as healthcare, hospitality, and retail.- Graduates of this course will be equipped with the knowledge and skills needed to drive organizational success through improved service quality.- The Extended Postgraduate Programme in Service Improvement is a comprehensive and practical course that can be completed online or in-person.

Why choose LSIB ?

    The Extended Postgraduate Programme in Service Improvement is essential for professionals looking to enhance their skills and knowledge in the field of service improvement. This course is designed to provide in-depth training on various strategies and techniques that can help organizations streamline their processes, increase efficiency, and deliver better services to their customers.By enrolling in this programme, participants will learn how to identify areas for improvement, develop action plans, and implement changes that can lead to significant enhancements in service delivery. The course covers a wide range of topics, including quality management, process optimization, customer satisfaction, and performance measurement.Moreover, the Extended Postgraduate Programme in Service Improvement is ideal for individuals who are looking to advance their careers in industries such as healthcare, hospitality, retail, and finance. Graduates of this programme will have the skills and knowledge needed to take on leadership roles and drive positive change within their organizations.Overall, this course is a valuable investment for professionals who are committed to continuous improvement and excellence in service delivery. By completing this programme, participants will be well-equipped to make a positive impact in their organizations and contribute to their overall success.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Service Improvement2. Principles of Quality Management3. Data Analysis and Performance Measurement4. Process Improvement Techniques5. Lean Six Sigma Methodology6. Project Management for Service Improvement7. Change Management in Service Organizations8. Customer Experience Management9. Innovation and Creativity in Service Improvement10. Implementing and Sustaining Service Improvement Initiatives

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £200
2 months (Standard mode) - £175

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £200


2 months (Standard mode) - £175


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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