1. Introduction to Operations Management: An overview of operations management, its importance in organizations, and key concepts and principles.
2. Operations Strategy: Exploring the strategic role of operations management in achieving organizational objectives and competitive advantage.
3. Process Design and Improvement: Understanding process design principles and techniques, and methods for continuous process improvement.
4. Capacity and Demand Management: Techniques for managing capacity and matching it with demand to optimize operational efficiency.
5. Supply Chain Management: An examination of supply chain concepts, including procurement, logistics, and distribution, and strategies for effective supply chain management.
6. Quality Management: Understanding quality management principles, tools, and techniques to ensure high product and service quality.
7. Lean Principles and Practices: Exploring lean principles and practices for waste reduction, process efficiency, and continuous improvement.
8. Project Management: Introduction to project management concepts, tools, and techniques to effectively plan, execute, and control projects in operations management.
9. Performance Measurement and Metrics: Identifying key performance indicators (KPIs) and metrics to measure and evaluate operational performance.
10. Technology and Operations: The role of technology in operations management, including automation, digital transformation, and data analytics.
11. Risk Management in Operations: Strategies for identifying, assessing, and managing operational risks in a dynamic business environment.
12. Sustainability and Green Operations: Understanding the importance of sustainable operations management and strategies for integrating environmental considerations into operations.
13. Innovation and Continuous Improvement: Promoting innovation and fostering a culture of continuous improvement in operations management.
14. Operations Management in Service Industries: Application of operations management principles and strategies in service industries.
15. Global Operations Management: Considerations and challenges in managing operations in a global context, including international supply chains and cross-cultural factors.
16. Ethical and Social Responsibility in Operations: Examining ethical issues and social responsibility in operations management, including responsible sourcing, fair labor practices, and community engagement.
17. Case Studies in Operations Management: Analyzing real-world case studies to apply concepts and techniques learned throughout the course.
18. Strategic Decision Making in Operations: Strategies and frameworks for making strategic decisions in operations management, considering factors such as cost, quality, and customer satisfaction.