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Extended Professional Certificate in Service Improvement

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Professional Certificate in Service Improvement is a comprehensive program designed to equip professionals with the skills and knowledge needed to drive organizational success through continuous improvement initiatives. This course covers key topics such as process optimization, quality management, and customer satisfaction, providing participants with the tools to identify inefficiencies and implement effective solutions. With a focus on practical application and real-world case studies, this certificate program is ideal for individuals looking to enhance their career prospects in fields such as project management, operations, and quality assurance. Join us and take your career to the next level with our industry-leading service improvement training.

Key facts about Extended Professional Certificate in Service Improvement
    This course is designed for professionals seeking to enhance their skills in service improvement. It covers key concepts such as process optimization, customer satisfaction, and quality management. Participants will learn how to identify areas for improvement, develop strategies for implementation, and measure the impact of changes. The program is suitable for individuals working in various industries, including healthcare, finance, and technology. Upon completion, participants will receive a recognized certificate that can enhance their career prospects. The course is offered online, making it convenient for working professionals to balance their studies with their professional responsibilities. Join today to take your career to the next level with the Extended Professional Certificate in Service Improvement.

Why choose LSIB ?

    The Extended Professional Certificate in Service Improvement is essential for individuals looking to enhance their skills and knowledge in the field of service improvement. This course provides a comprehensive understanding of best practices and strategies for optimizing service delivery and customer satisfaction.By enrolling in this program, participants will learn how to identify areas for improvement, develop action plans, and implement effective solutions to enhance service quality. The course covers a wide range of topics, including process improvement, customer experience management, and service design.Upon completion of the Extended Professional Certificate in Service Improvement, graduates will be equipped with the tools and techniques needed to drive continuous improvement within their organization. This certification is highly valued by employers and can lead to new career opportunities and advancement in the field of service management.Overall, the Extended Professional Certificate in Service Improvement is a valuable investment for professionals seeking to stay competitive in today's fast-paced business environment. With its focus on practical skills and real-world applications, this course is designed to help individuals succeed in the ever-evolving field of service improvement.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Service Improvement2. Principles of Quality Management3. Process Improvement Techniques4. Data Analysis and Performance Measurement5. Lean Six Sigma Methodology6. Change Management Strategies7. Project Management for Service Improvement8. Customer Experience and Satisfaction9. Continuous Improvement in Service Delivery10. Implementing Service Improvement Initiatives

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £175
2 months (Standard mode) - £150

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £175


2 months (Standard mode) - £150


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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