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Diploma in Skills for Working in BusinessAdministration and Customer Service Industries

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Diploma in Skills for Working in Business Administration and Customer Service Industries is designed to equip students with the necessary knowledge and expertise to excel in the fast-paced world of business and customer service. This comprehensive program covers a wide range of topics including communication skills, problem-solving, time management, and customer relationship management. With a focus on practical skills and real-world applications, graduates of this diploma program will be well-prepared to succeed in a variety of roles within the business administration and customer service industries. Whether you are looking to start a career in business administration or enhance your existing skills, this diploma program will provide you with the tools you need to thrive in today's competitive job market.

Key facts about Diploma in Skills for Working in BusinessAdministration and Customer Service Industries
    This diploma course provides essential skills for working in business administration and customer service industries. Students will learn about office procedures, communication techniques, customer service strategies, and business ethics. The curriculum covers topics such as data entry, record keeping, problem-solving, and conflict resolution. Graduates of this program will be prepared for entry-level positions in various industries, including retail, hospitality, and healthcare. This course is ideal for individuals looking to start a career in business administration or customer service.

Why choose LSIB ?

    In today's competitive business landscape, having the right skills is essential for success in the administration and customer service industries. The Diploma in Skills for Working in Business Administration and Customer Service Industries provides individuals with the necessary knowledge and expertise to excel in these fields.This course covers a wide range of topics, including business communication, customer service techniques, office administration, and problem-solving skills. By completing this diploma, students will be equipped with the tools they need to effectively manage administrative tasks, handle customer inquiries, and contribute to the overall success of a business.Employers are constantly seeking candidates with strong business administration and customer service skills, making this diploma a valuable asset for anyone looking to advance their career in these industries. With a focus on practical, hands-on learning, students will gain real-world experience that will set them apart in the job market.By enrolling in the Diploma in Skills for Working in Business Administration and Customer Service Industries, individuals can enhance their employability, increase their earning potential, and take their career to the next level. Don't miss out on this opportunity to acquire the skills that are in high demand in today's business world.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Business Administration2. Customer Service Principles and Practices3. Communication Skills in the Workplace4. Business Ethics and Professionalism5. Time Management and Organization6. Financial Management Basics7. Marketing and Sales Techniques8. Problem-solving and Decision-making9. Teamwork and Collaboration10. Technology in Business Administration11. Conflict Resolution and Negotiation Skills12. Customer Relationship Management13. Business Writing and Presentation Skills14. Internship or Work Placement Experience.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £250
2 months (Standard mode) - £225

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £250


2 months (Standard mode) - £225


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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