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Advanced Diploma in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Advanced Diploma in Customer Service for the Automotive Industry is a comprehensive program designed to equip individuals with the skills and knowledge needed to excel in customer service roles within the automotive sector. This course covers a range of topics including customer relationship management, communication strategies, problem-solving techniques, and industry-specific knowledge. With a focus on practical skills and real-world applications, graduates will be prepared to provide exceptional customer service in a fast-paced and dynamic industry. By enrolling in this program, students will gain a competitive edge in the job market and enhance their career prospects in the automotive industry. Join us today to take your customer service skills to the next level!

Key facts about Advanced Diploma in Customer Service for the Automotive Industry
    - The Advanced Diploma in Customer Service for the Automotive Industry is a specialized program designed to equip individuals with the skills and knowledge needed to excel in customer service roles within the automotive sector.- This course covers a wide range of topics including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge.- Students will learn how to effectively handle customer inquiries, complaints, and feedback, as well as how to build strong relationships with clients to enhance customer satisfaction and loyalty.- The curriculum is designed to be practical and hands-on, with a focus on real-world scenarios and case studies to help students develop the necessary skills to succeed in the automotive industry.- Graduates of this program will be well-prepared for roles such as customer service representatives, service advisors, and customer experience managers in automotive dealerships, service centers, and other related businesses.

Why choose LSIB ?

    The Advanced Diploma in Customer Service for the Automotive Industry is essential for professionals looking to excel in the competitive automotive sector. This specialized course provides in-depth knowledge and skills required to deliver exceptional customer service in the automotive industry.With the increasing demand for high-quality customer service in the automotive sector, professionals need to stay ahead of the competition by enhancing their skills and expertise. The Advanced Diploma in Customer Service for the Automotive Industry covers a wide range of topics, including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge.By completing this course, professionals can improve their job prospects, enhance their career progression, and increase their earning potential in the automotive industry. Employers also value candidates with advanced customer service skills, making this diploma a valuable asset for anyone looking to succeed in the automotive sector.Overall, the Advanced Diploma in Customer Service for the Automotive Industry is a crucial investment for professionals who want to stand out in the competitive automotive industry and provide exceptional service to their customers.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Relationships and Loyalty6. Sales Techniques and Upselling in the Automotive Industry7. Managing Customer Service Teams8. Implementing Quality Assurance and Continuous Improvement9. Legal and Ethical Considerations in Customer Service10. Technology and Innovation in Automotive Customer Service.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £275
2 months (Standard mode) - £250

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £275


2 months (Standard mode) - £250


  Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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