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Professional Undergraduate Programme in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Professional Undergraduate Programme in Customer Service for the Automotive Industry is designed to equip students with the skills and knowledge needed to excel in the fast-paced world of customer service within the automotive sector. This comprehensive course covers topics such as customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world experience, graduates will be prepared to provide exceptional customer service and drive success in the automotive industry. Join us to kickstart your career in this dynamic field and become a valuable asset to any automotive company. Apply now to secure your spot in this in-demand programme.

Key facts about Professional Undergraduate Programme in Customer Service for the Automotive Industry
    - This course is designed for individuals looking to pursue a career in customer service within the automotive industry.- It covers topics such as effective communication, problem-solving, and conflict resolution skills.- Students will learn how to provide exceptional customer service in a fast-paced and dynamic environment.- The program includes hands-on training and real-world scenarios to prepare students for the demands of the industry.- Graduates of this course will be equipped with the skills and knowledge needed to excel in customer service roles within the automotive sector.- This course is ideal for those who are passionate about cars and enjoy working with people.- Upon completion, students will receive a professional undergraduate certificate in customer service for the automotive industry.

Why choose LSIB ?

    The Professional Undergraduate Programme in Customer Service for the Automotive Industry is essential for individuals looking to excel in the fast-paced and competitive automotive sector. This course provides students with the necessary skills and knowledge to deliver exceptional customer service in the automotive industry, a key factor in building customer loyalty and satisfaction.By enrolling in this programme, students will learn how to effectively communicate with customers, handle inquiries and complaints, and provide personalized solutions to meet their needs. They will also gain insights into the latest trends and technologies in the automotive industry, allowing them to stay ahead of the curve and deliver top-notch service to customers.With a focus on practical training and real-world scenarios, this programme equips students with the tools they need to succeed in customer service roles within the automotive industry. Graduates of this programme will be well-prepared to take on challenging roles in customer service, sales, and marketing within automotive companies, making them highly sought-after professionals in the industry.Overall, the Professional Undergraduate Programme in Customer Service for the Automotive Industry is a valuable investment for individuals looking to kickstart their career in the automotive sector and make a positive impact on customers and businesses alike.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Difficult Situations5. Building Customer Relationships and Loyalty6. Product Knowledge and Technical Skills for Automotive Industry7. Sales Techniques and Upselling Strategies8. Time Management and Organization in Customer Service9. Teamwork and Collaboration in the Automotive Industry10. Ethics and Professionalism in Customer Service

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now