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Professional Undergraduate Diploma in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Professional Undergraduate Diploma in Customer Service for the Automotive Industry is designed to equip students with the skills and knowledge needed to excel in customer service roles within the automotive sector. This comprehensive program covers topics such as customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world scenarios, graduates will be prepared to provide exceptional customer service in a fast-paced and dynamic industry. By enrolling in this diploma, students will gain a competitive edge in the job market and open up opportunities for career advancement in the automotive industry. Join us today and take the first step towards a successful career in customer service for the automotive industry.

Key facts about Professional Undergraduate Diploma in Customer Service for the Automotive Industry
    - This course is designed for individuals looking to pursue a career in customer service within the automotive industry.- It covers essential topics such as communication skills, problem-solving, and conflict resolution specific to the automotive sector.- Students will learn how to provide exceptional customer service in a fast-paced and dynamic environment.- The course offers practical training and real-world scenarios to prepare students for the demands of the automotive industry.- Graduates of this program will be equipped with the skills and knowledge needed to excel in customer service roles within the automotive sector.- This diploma is recognized by industry professionals and can lead to various career opportunities in the automotive industry.- The course duration is typically 6-12 months, depending on the institution offering the program.- Upon completion, students will receive a Professional Undergraduate Diploma in Customer Service for the Automotive Industry.

Why choose LSIB ?

    In today's competitive automotive industry, providing exceptional customer service is crucial for success. The Professional Undergraduate Diploma in Customer Service for the Automotive Industry is designed to equip individuals with the necessary skills and knowledge to excel in this field.This course covers a wide range of topics, including effective communication, problem-solving, and conflict resolution. Students will also learn about the importance of building strong relationships with customers and how to handle difficult situations with professionalism and empathy.By completing this diploma, graduates will be well-prepared to provide top-notch customer service in the automotive industry, leading to increased customer satisfaction and loyalty. This, in turn, can help businesses stand out from the competition and drive growth.Overall, the Professional Undergraduate Diploma in Customer Service for the Automotive Industry is a valuable investment for individuals looking to advance their careers in this fast-paced and customer-centric industry.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Relationships and Loyalty6. Sales Techniques and Upselling in the Automotive Industry7. Managing Difficult Customers and Situations8. Technology and Tools for Customer Service in the Automotive Industry9. Ethics and Professionalism in Customer Service10. Continuous Improvement and Quality Assurance in Customer Service.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £250
2 months (Standard mode) - £225

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £250


2 months (Standard mode) - £225


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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