1
  Easy payment plans available with no charges.

present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Professional Undergraduate Certificate in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Professional Undergraduate Certificate in Customer Service for the Automotive Industry is designed to equip students with the skills and knowledge needed to excel in customer service roles within the automotive sector. This comprehensive program covers topics such as effective communication, problem-solving, and conflict resolution, all tailored specifically to the unique needs of the automotive industry. With a focus on practical, hands-on learning, students will gain valuable experience and insight into the world of customer service in this fast-paced and dynamic field. Upon completion of this certificate, graduates will be well-prepared to provide exceptional customer service and drive success in the automotive industry. Join us and take the first step towards a rewarding career in customer service for the automotive industry.

Key facts about Professional Undergraduate Certificate in Customer Service for the Automotive Industry
    This professional undergraduate certificate in customer service for the automotive industry provides essential training for individuals looking to excel in customer service roles within the automotive sector. The course covers topics such as effective communication, problem-solving, and conflict resolution, all tailored specifically to the unique needs of the automotive industry. Students will also learn about the latest trends and technologies impacting customer service in the automotive sector, ensuring they are well-equipped to meet the evolving needs of customers. Upon completion of the course, graduates will have the skills and knowledge needed to provide exceptional customer service in a variety of automotive settings, from dealerships to repair shops. This certificate program is ideal for individuals looking to advance their careers in the automotive industry and stand out in a competitive job market.

Why choose LSIB ?

    In today's competitive automotive industry, providing exceptional customer service is crucial for success. The Professional Undergraduate Certificate in Customer Service for the Automotive Industry is designed to equip individuals with the skills and knowledge needed to excel in this field.This course covers a wide range of topics, including effective communication, problem-solving, and conflict resolution. Students will also learn about the importance of building strong relationships with customers and how to exceed their expectations.By completing this certificate program, graduates will be well-prepared to handle any customer service situation that may arise in the automotive industry. This will not only help to improve customer satisfaction but also lead to increased loyalty and repeat business.Overall, the Professional Undergraduate Certificate in Customer Service for the Automotive Industry is essential for anyone looking to advance their career in this competitive field. With the skills and knowledge gained from this program, graduates will be able to stand out in the industry and provide exceptional service that sets them apart from the competition.

Course start dates
    Please find below our next course start dates:
    - {{date | date}}
  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Difficult Customers and Situations5. Building Customer Relationships and Loyalty6. Product Knowledge and Technical Skills for Automotive Customer Service7. Resolving Customer Complaints and Issues8. Implementing Customer Service Best Practices in the Automotive Industry

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now