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Professional Postgraduate Programme in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Professional Postgraduate Programme in Customer Service for the Automotive Industry is designed to equip individuals with the skills and knowledge needed to excel in this competitive field. This comprehensive course covers topics such as customer relationship management, communication strategies, and problem-solving techniques specific to the automotive industry. With a focus on practical, hands-on learning, students will gain valuable experience through real-world case studies and industry placements. Upon completion, graduates will be prepared to provide exceptional customer service and drive success in the automotive sector. Join us and take your career to the next level in this high-demand industry. Apply now to secure your spot in this exciting programme.

Key facts about Professional Postgraduate Programme in Customer Service for the Automotive Industry
    - This course is designed for professionals in the automotive industry who want to enhance their customer service skills.- It covers topics such as customer relationship management, communication strategies, and problem-solving techniques.- The program is tailored to meet the specific needs of the automotive industry, ensuring that participants gain relevant knowledge and skills.- Graduates of this course will be equipped to provide exceptional customer service in a competitive market.- The curriculum includes hands-on training and real-world case studies to prepare students for success in the automotive industry.- This program is ideal for individuals looking to advance their careers in customer service within the automotive sector.- Upon completion of the course, participants will receive a professional certification in customer service for the automotive industry.

Why choose LSIB ?

    The Professional Postgraduate Programme in Customer Service for the Automotive Industry is essential for individuals looking to excel in the competitive automotive sector. This course provides specialized training in customer service strategies, communication skills, and problem-solving techniques tailored specifically for the automotive industry.In today's fast-paced automotive market, customer service plays a crucial role in building brand loyalty and driving business growth. By enrolling in this program, students will gain a deep understanding of customer expectations, industry trends, and best practices for delivering exceptional service.With a focus on practical skills and real-world scenarios, graduates of this program will be well-equipped to handle customer inquiries, resolve complaints, and create positive customer experiences. This specialized training will set them apart from the competition and open up new career opportunities in the automotive industry.Overall, the Professional Postgraduate Programme in Customer Service for the Automotive Industry is a valuable investment for individuals looking to advance their careers in this dynamic and customer-centric field. By mastering the art of customer service, graduates will be well-positioned to succeed in the competitive automotive market and drive business success.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Loyalty and Retention Strategies6. Implementing Quality Service Standards in the Automotive Industry7. Utilizing Technology for Customer Service Excellence8. Managing Customer Service Teams and Performance9. Continuous Improvement in Customer Service Processes10. Case Studies and Best Practices in Customer Service for the Automotive Industry

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £200
2 months (Standard mode) - £175

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £200


2 months (Standard mode) - £175


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now