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Professional Diploma in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Professional Diploma in Customer Service for the Automotive Industry is a comprehensive program designed to equip individuals with the skills and knowledge needed to excel in customer service roles within the automotive sector. This course covers a range of topics including effective communication, problem-solving, and customer relationship management. With a focus on practical skills and real-world scenarios, students will learn how to deliver exceptional service and build long-lasting relationships with customers. Upon completion of this diploma, graduates will be well-prepared to pursue careers in customer service within the automotive industry. Join this program today to enhance your skills and advance your career in this fast-paced and dynamic field.

Key facts about Professional Diploma in Customer Service for the Automotive Industry
    This course is designed for individuals working in the automotive industry who want to enhance their customer service skills. It covers topics such as effective communication, problem-solving, and building customer relationships. The Professional Diploma in Customer Service for the Automotive Industry is recognized by industry leaders and can help advance your career in the automotive sector. With a focus on practical skills and real-world scenarios, this course will equip you with the tools you need to excel in customer service roles within the automotive industry.

Why choose LSIB ?

    The Professional Diploma in Customer Service for the Automotive Industry is essential for individuals looking to excel in the competitive automotive sector. This course provides comprehensive training on how to deliver exceptional customer service, handle inquiries effectively, and build strong relationships with clients. With a focus on industry-specific skills and knowledge, this diploma equips participants with the expertise needed to succeed in the fast-paced world of automotive customer service.By enrolling in this program, students will learn how to effectively communicate with customers, resolve conflicts, and exceed expectations. They will also gain insights into the latest trends and technologies shaping the automotive industry, allowing them to stay ahead of the curve and deliver top-notch service.In today's highly competitive market, customer service is a key differentiator for automotive businesses. By completing the Professional Diploma in Customer Service for the Automotive Industry, individuals can set themselves apart from the competition and enhance their career prospects. This course is designed to meet the needs of both entry-level employees and seasoned professionals looking to upskill and advance their careers in the automotive sector.Overall, the Professional Diploma in Customer Service for the Automotive Industry is a valuable investment for anyone looking to thrive in this dynamic and customer-centric industry. With its practical and industry-relevant curriculum, this course is sure to equip participants with the skills and knowledge needed to succeed in the automotive customer service field.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Relationships and Loyalty6. Sales Techniques and Customer Service7. Technology and Customer Service in the Automotive Industry8. Customer Service Management and Leadership9. Ethics and Professionalism in Customer Service10. Continuous Improvement in Customer Service Practices

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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