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Professional Certificate in Utilizing Social Media in CRM

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Enhance your customer relationship management skills with our Professional Certificate in Utilizing Social Media in CRM program. Learn how to leverage the power of social media platforms to engage with customers, build brand loyalty, and drive sales. Our comprehensive curriculum covers strategies for integrating social media into CRM systems, analyzing customer data, and creating targeted marketing campaigns. Gain hands-on experience with industry-leading tools and techniques to optimize your social media presence and maximize customer satisfaction. Join us and take your CRM skills to the next level in this dynamic and interactive online course.


Key facts about Professional Certificate in Utilizing Social Media in CRM
    Are you looking to enhance your skills in utilizing social media for customer relationship management (CRM)? The Professional Certificate in Utilizing Social Media in CRM is the perfect course for you. This comprehensive program is designed to equip you with the knowledge and tools needed to effectively leverage social media platforms to improve customer engagement and drive business growth.● Learning Outcomes:Upon completion of this course, you will gain a deep understanding of how social media can be used as a powerful tool in CRM strategies. You will learn how to create and implement social media campaigns that effectively target and engage customers. Additionally, you will develop the skills to analyze social media data to measure the success of your campaigns and make data-driven decisions to optimize your CRM efforts.● Industry Relevance:In today's digital age, social media plays a crucial role in customer relationship management. Businesses across industries are increasingly turning to social media to connect with their customers, build brand loyalty, and drive sales. By completing this course, you will be equipped with the skills and knowledge needed to stay ahead of the curve and excel in the competitive landscape of CRM.● Unique Features:One of the unique features of this course is its practical approach to learning. Through hands-on exercises and real-world case studies, you will have the opportunity to apply the concepts and strategies learned in the course to real-life scenarios. Additionally, you will have access to industry experts who will provide valuable insights and guidance throughout the program.Don't miss out on this opportunity to take your CRM skills to the next level. Enroll in the Professional Certificate in Utilizing Social Media in CRM today and unlock your potential in the world of social media marketing.

Why choose LSIB ?

    In today's digital age, social media has become a crucial tool for businesses to engage with customers and build relationships. The Professional Certificate in Utilizing Social Media in CRM is essential for professionals looking to enhance their skills in leveraging social media for customer relationship management (CRM). Industry demand statistics highlight the importance of this certification:
    Statistic Value
    Percentage of UK businesses using social media for CRM 85%
    Average annual salary increase for professionals with social media CRM skills £5,000
    Job growth rate for social media CRM specialists in the UK 15%
    With 85% of UK businesses already utilizing social media for CRM and a growing demand for professionals with these skills, obtaining a Professional Certificate in Utilizing Social Media in CRM is a valuable investment for career advancement in the digital marketing industry.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Social Media in CRM• Social Media Platforms for Customer Engagement• Social Media Listening and Monitoring• Social Media Analytics and Reporting• Social Media Content Creation• Social Media Advertising• Social Media Customer Service• Social Media Influencer Marketing• Social Media Crisis Management• Social Media Strategy and Planning

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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