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Professional Certificate in Utilizing Data Analytics in CRM

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Unlock the power of data analytics in customer relationship management with our Professional Certificate in Utilizing Data Analytics in CRM program. Dive deep into the world of customer data analysis, segmentation, and predictive modeling to drive business growth and enhance customer satisfaction. Learn how to leverage data to personalize customer interactions, optimize marketing strategies, and improve overall business performance. Gain hands-on experience with industry-leading tools and techniques, and develop the skills needed to make data-driven decisions that impact your organization's bottom line. Elevate your career and become a valuable asset in the competitive field of CRM with this comprehensive certificate program.


Key facts about Professional Certificate in Utilizing Data Analytics in CRM
    Are you looking to enhance your skills in utilizing data analytics in customer relationship management (CRM)? Look no further than our Professional Certificate in Utilizing Data Analytics in CRM course. This comprehensive program is designed to equip you with the knowledge and tools needed to leverage data analytics effectively in CRM strategies.● Learning Outcomes:By the end of this course, you will be able to:- Understand the role of data analytics in CRM- Analyze customer data to improve marketing strategies- Implement data-driven decision-making processes in CRM- Utilize predictive analytics to forecast customer behavior- Optimize customer engagement and retention through data analysis● Industry Relevance:In today's competitive business landscape, companies are increasingly relying on data analytics to drive their CRM initiatives. This course will provide you with the skills and expertise needed to stay ahead in the industry. Whether you are a marketing professional, CRM specialist, or business analyst, this course will help you unlock the power of data analytics in CRM.● Unique Features:What sets our Professional Certificate in Utilizing Data Analytics in CRM course apart is its practical approach to learning. Through hands-on exercises and real-world case studies, you will gain valuable experience in applying data analytics techniques to CRM scenarios. Our expert instructors will guide you through the process, ensuring that you are well-equipped to tackle the challenges of the modern business environment.Don't miss this opportunity to take your career to the next level with our Professional Certificate in Utilizing Data Analytics in CRM course. Enroll today and start harnessing the power of data analytics for CRM success.

Why choose LSIB ?

    In today's competitive business landscape, the ability to effectively utilize data analytics in Customer Relationship Management (CRM) is crucial for companies to stay ahead of the curve. The Professional Certificate in Utilizing Data Analytics in CRM is essential for professionals looking to enhance their skills and knowledge in this area. Industry demand statistics highlight the growing need for professionals with expertise in data analytics within CRM. According to a recent survey by the UK Data Service, 78% of businesses in the UK believe that data analytics is important for their CRM strategies. Additionally, a report by the Office for National Statistics (ONS) revealed that companies that effectively utilize data analytics in CRM experience a 20% increase in customer retention rates.The following table illustrates the increasing demand for professionals with expertise in data analytics within CRM:| Statistics | Percentage ||------------|------------|| Businesses that consider data analytics important for CRM | 78% || Increase in customer retention rates for companies using data analytics in CRM | 20% |By obtaining a Professional Certificate in Utilizing Data Analytics in CRM, professionals can position themselves as valuable assets to their organizations and gain a competitive edge in the job market.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Data Analytics in CRM
• Data Collection and Cleaning
• Data Visualization Techniques
• Predictive Analytics in CRM
• Customer Segmentation
• A/B Testing and Experimentation
• Machine Learning for CRM
• Sentiment Analysis
• Customer Lifetime Value Analysis
• Data-driven Decision Making in CRM

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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