present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Professional Certificate in Dealing with Difficult Conversations

Key facts about Professional Certificate in Dealing with Difficult Conversations

Professional Certificate in Dealing with Difficult Conversations

Are you looking to enhance your communication skills and effectively navigate challenging conversations in the workplace? The Professional Certificate in Dealing with Difficult Conversations is designed to equip you with the necessary tools and strategies to handle tough discussions with confidence and professionalism.

Key Learning Outcomes:

● Develop an understanding of the psychology behind difficult conversations
● Learn effective communication techniques to manage emotions and defuse tension
● Practice active listening and empathy to build rapport and trust
● Gain strategies for addressing conflict and reaching mutually beneficial resolutions
● Enhance your ability to give and receive feedback constructively


Industry Relevance:

This course is highly relevant for professionals in various industries, including human resources, management, customer service, and healthcare. In today's fast-paced and dynamic work environments, the ability to navigate difficult conversations is a valuable skill that can lead to improved relationships, increased productivity, and better outcomes.

Unique Features:

● Interactive simulations and role-playing exercises to practice real-life scenarios
● Expert instructors with extensive experience in conflict resolution and communication
● Customized feedback and personalized coaching to enhance your skills
● Access to a supportive online community for networking and continued learning


By completing the Professional Certificate in Dealing with Difficult Conversations, you will not only enhance your professional development but also gain the confidence and expertise to handle challenging conversations with ease and professionalism.

Why choose LSIB ?

In today's competitive business environment, the ability to effectively navigate difficult conversations is a crucial skill for professionals across industries. Whether it's addressing performance issues with employees, negotiating contracts with clients, or resolving conflicts within teams, the need for individuals who can handle challenging discussions with tact and diplomacy is in high demand.According to a recent survey conducted by the Chartered Management Institute, 87% of UK employers believe that the ability to manage difficult conversations is a key skill for leadership roles. Additionally, 72% of HR managers reported that they have seen an increase in the number of difficult conversations taking place in the workplace over the past year.To meet this growing demand, the 'Professional Certificate in Dealing with Difficult Conversations' provides participants with the necessary tools and techniques to navigate challenging discussions effectively. From active listening and empathy to conflict resolution and negotiation strategies, this course equips professionals with the skills they need to handle difficult conversations with confidence and professionalism.Industry Demand Statistics:

Survey	Percentage
Employers who believe managing difficult conversations is key	87%
HR managers reporting increase in difficult conversations	72%

Course start dates

Please find below our next course start dates:
- {{date | date}}