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Professional Certificate in Building Positive Relationships with Clients

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Build strong, lasting connections with clients through our Professional Certificate in Building Positive Relationships with Clients program. Learn essential communication skills, conflict resolution techniques, and strategies for fostering trust and loyalty. Gain insights into client psychology and behavior to tailor your approach effectively. Develop empathy, active listening, and problem-solving abilities to navigate challenging situations with ease. Enhance your professional reputation and increase client satisfaction by mastering the art of building positive relationships. Elevate your career prospects and stand out in the competitive business landscape with this comprehensive certificate program. Enroll today and unlock the key to successful client relationships.


Key facts about Professional Certificate in Building Positive Relationships with Clients

    Professional Certificate in Building Positive Relationships with Clients

    Are you looking to enhance your skills in client relationship management? The Professional Certificate in Building Positive Relationships with Clients is designed to help you develop the essential skills and knowledge needed to build strong and lasting relationships with clients in any industry.

    Key Learning Outcomes:

    ● Understand the importance of building positive relationships with clients
    ● Develop effective communication strategies to enhance client interactions
    ● Learn how to manage client expectations and handle difficult situations
    ● Gain insights into building trust and rapport with clients
    ● Explore techniques for resolving conflicts and maintaining client satisfaction

    Industry Relevance:

    This course is highly relevant for professionals working in client-facing roles, such as sales, customer service, account management, and consulting. The skills and knowledge gained from this certificate program can help you excel in your current role and advance your career in client relationship management.

    Unique Features:

    ● Interactive and engaging course content
    ● Real-world case studies and practical exercises
    ● Expert instructors with industry experience
    ● Flexible online learning format for convenience
    ● Networking opportunities with fellow professionals in the field

    Enroll in the Professional Certificate in Building Positive Relationships with Clients today and take your client relationship management skills to the next level!


Why choose LSIB ?

    In the UK, the demand for professionals who can build positive relationships with clients is on the rise across various industries. According to a recent survey by the Chartered Institute of Marketing, 85% of businesses believe that strong client relationships are crucial for long-term success. Additionally, a study by the Institute of Customer Service found that 70% of customers are willing to spend more with companies that provide excellent customer service.To meet this growing demand, the 'Professional Certificate in Building Positive Relationships with Clients' has become essential for individuals working in client-facing roles. This certificate equips professionals with the skills and knowledge needed to effectively communicate, build trust, and maintain positive relationships with clients, ultimately leading to increased customer satisfaction and loyalty.The following statistics highlight the importance of building positive relationships with clients in the UK:
    Statistic Percentage
    Businesses emphasizing client relationships 85%
    Customers willing to spend more for excellent service 70%
    By obtaining this certificate, professionals can enhance their career prospects and contribute to the success of their organizations in a competitive market.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Building Positive Relationships
• Effective Communication Skills
• Conflict Resolution Strategies
• Building Trust and Rapport
• Managing Client Expectations
• Establishing Boundaries
• Handling Difficult Clients
• Building Long-Term Relationships
• Cultural Competency in Client Relationships
• Ethical Considerations in Client Interactions

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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