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Professional Certificate in AI in Customer Service

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Unlock the future of customer service with our Professional Certificate in AI in Customer Service program. Dive into the world of artificial intelligence and discover how it can revolutionize customer interactions. Learn how to implement AI technologies to enhance customer satisfaction, streamline processes, and drive business growth. Our expert instructors will guide you through hands-on projects and real-world case studies to develop practical skills in AI-powered customer service solutions. Gain a competitive edge in the job market by mastering the latest trends in AI and customer service. Elevate your career and become a leader in the digital transformation of customer service.


Key facts about Professional Certificate in AI in Customer Service
    Are you looking to enhance your skills in the field of customer service with cutting-edge technology? Look no further than the Professional Certificate in AI in Customer Service. This course is designed to equip you with the knowledge and skills needed to leverage artificial intelligence in providing exceptional customer service experiences.● Learning Outcomes:Upon completion of the Professional Certificate in AI in Customer Service, you will have a deep understanding of how AI can be used to streamline customer interactions, improve response times, and personalize customer experiences. You will also learn how to implement AI-powered tools and technologies to enhance customer satisfaction and loyalty.● Industry Relevance:In today's fast-paced business environment, companies are increasingly turning to AI to optimize their customer service operations. By enrolling in this course, you will gain a competitive edge in the job market and be well-equipped to meet the growing demand for professionals with AI expertise in customer service roles.● Unique Features:One of the unique features of the Professional Certificate in AI in Customer Service is its practical approach to learning. Through hands-on projects and case studies, you will have the opportunity to apply your knowledge in real-world scenarios. Additionally, the course is taught by industry experts who have extensive experience in implementing AI solutions in customer service settings.Don't miss out on this opportunity to advance your career in customer service with the Professional Certificate in AI in Customer Service. Enroll today and take the first step towards becoming a leader in the field of AI-powered customer service.

Why choose LSIB ?

    In today's digital age, the integration of Artificial Intelligence (AI) in customer service has become essential for businesses to stay competitive and meet the evolving needs of consumers. The Professional Certificate in AI in Customer Service is required to equip professionals with the necessary skills and knowledge to effectively implement AI technologies in customer service operations.Industry demand statistics highlight the growing need for professionals with expertise in AI in customer service:
    Statistic Value
    Percentage of UK businesses planning to invest in AI for customer service by 2022 65%
    Projected increase in AI-related customer service jobs in the UK by 2025 30%
    Average salary for AI customer service professionals in the UK £45,000
    With the demand for AI in customer service on the rise, professionals who hold a Professional Certificate in AI in Customer Service will be well-positioned to advance their careers and drive innovation in the industry. This certification is a valuable asset for individuals looking to excel in the rapidly evolving field of AI-driven customer service.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Artificial Intelligence
• Natural Language Processing
• Machine Learning Algorithms
• Data Analytics for Customer Service
• Chatbot Development
• Sentiment Analysis
• Image Recognition
• Virtual Assistants
• Ethics in AI
• AI Implementation in Customer Service

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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