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Professional Certificate Course in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

This Professional Certificate Course in Customer Service for the Automotive Industry is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles within the automotive sector. The course covers topics such as effective communication, problem-solving, and conflict resolution, all tailored specifically to the unique needs of the automotive industry. With a focus on providing exceptional customer experiences, this course will help participants enhance their customer service skills and build strong relationships with clients. By completing this course, individuals will be well-prepared to deliver top-notch customer service in the competitive automotive industry. Join this course today to take your customer service skills to the next level and advance your career in the automotive sector.

Key facts about Professional Certificate Course in Customer Service for the Automotive Industry
    - This course is designed for individuals working in the automotive industry who want to enhance their customer service skills.- It covers topics such as effective communication, problem-solving, and building customer relationships.- The course is suitable for both entry-level employees and experienced professionals looking to advance their careers.- Participants will learn how to handle customer inquiries, complaints, and feedback in a professional manner.- Upon completion of the course, participants will receive a professional certificate that can help them stand out in the competitive automotive industry.- The course is available online, making it convenient for busy professionals to complete at their own pace.- Enrolling in this course can lead to better job opportunities and increased earning potential in the automotive industry.

Why choose LSIB ?

    The Professional Certificate Course in Customer Service for the Automotive Industry is essential for individuals working in the automotive sector to enhance their customer service skills and provide exceptional experiences to clients. This course covers topics such as effective communication, problem-solving, and building customer relationships, which are crucial in the competitive automotive industry. By completing this course, professionals can improve customer satisfaction, increase customer loyalty, and ultimately drive business growth. Invest in your career and enroll in the Professional Certificate Course in Customer Service for the Automotive Industry today!

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Difficult Customers and Situations5. Building Customer Relationships and Loyalty6. Customer Service Technology and Tools7. Service Recovery and Conflict Resolution8. Customer Feedback and Continuous Improvement9. Ethics and Professionalism in Customer Service10. Final Assessment and Certification.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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