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Postgraduate Programme in Service Improvement

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Postgraduate Programme in Service Improvement is designed for professionals looking to enhance their skills in optimizing service delivery and customer satisfaction. This comprehensive course covers key topics such as process improvement, quality management, and customer relationship management. With a focus on practical application and real-world case studies, students will gain the knowledge and tools needed to drive continuous improvement within their organizations. Whether you are in healthcare, hospitality, or any other service industry, this programme will equip you with the expertise to lead successful service improvement initiatives. Join us and take your career to the next level with our Postgraduate Programme in Service Improvement. Apply now to secure your spot in this in-demand programme.

Key facts about Postgraduate Programme in Service Improvement
    - The Postgraduate Programme in Service Improvement is designed for professionals looking to enhance their skills in improving service delivery.- This course covers topics such as process optimization, customer satisfaction, and quality management.- Students will learn how to analyze data, identify areas for improvement, and implement strategies to enhance service quality.- The programme is suitable for individuals working in various industries, including healthcare, hospitality, and retail.- Graduates of this course will be equipped with the knowledge and skills to drive organizational success through service excellence.- The Postgraduate Programme in Service Improvement is offered by reputable institutions and can be completed online or in-person.- This course is ideal for those seeking career advancement opportunities in service management and related fields.- Upon completion of the programme, students will receive a recognized certification that can help boost their professional credentials.

Why choose LSIB ?

    The Postgraduate Programme in Service Improvement is essential for professionals looking to enhance their skills and knowledge in the field of service management. This course provides in-depth training on various aspects of service improvement, including customer satisfaction, process optimization, and quality management.By enrolling in this programme, students will learn how to identify and analyze service improvement opportunities, develop strategies for enhancing service delivery, and implement best practices to drive organizational success. The curriculum covers a wide range of topics, such as service design, service innovation, and service measurement, to ensure that graduates are well-equipped to tackle the challenges of today's competitive business environment.Moreover, the Postgraduate Programme in Service Improvement is designed to meet the growing demand for professionals with expertise in service management. Companies across industries are increasingly recognizing the importance of delivering high-quality services to their customers, and are seeking skilled individuals who can help them achieve their service improvement goals.Overall, this course is a valuable investment for anyone looking to advance their career in service management and make a positive impact on their organization's performance. With its comprehensive curriculum and practical approach, the Postgraduate Programme in Service Improvement is the perfect choice for professionals seeking to stay ahead in today's dynamic business landscape.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Service Improvement2. Quality Management in Service Organizations3. Process Improvement Techniques4. Data Analysis and Performance Measurement5. Lean Six Sigma Methodology6. Project Management for Service Improvement7. Change Management in Service Organizations8. Customer Experience Management9. Innovation and Continuous Improvement10. Implementing Service Improvement Initiatives

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £200
2 months (Standard mode) - £175

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £200


2 months (Standard mode) - £175


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now