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Extended Undergraduate Diploma in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Undergraduate Diploma in Customer Service for the Automotive Industry is a comprehensive program designed to equip students with the skills and knowledge needed to excel in customer service roles within the automotive sector. This course covers a range of topics including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world scenarios, graduates will be well-prepared to provide exceptional customer service in a fast-paced and dynamic industry. By enrolling in this program, students can expect to enhance their career prospects and stand out in the competitive automotive job market. Join us today to kickstart your career in customer service for the automotive industry!

Key facts about Extended Undergraduate Diploma in Customer Service for the Automotive Industry
    This course provides comprehensive training in customer service specifically tailored for the automotive industry. Students will learn essential skills such as effective communication, problem-solving, and conflict resolution.The Extended Undergraduate Diploma in Customer Service for the Automotive Industry covers topics like customer relationship management, service quality, and customer retention strategies. Upon completion of the course, graduates will be equipped with the knowledge and skills needed to excel in customer service roles within the automotive sector.This diploma program is designed to prepare students for a successful career in the automotive industry by providing them with a solid foundation in customer service principles and practices.The course is suitable for individuals who are interested in pursuing a career in customer service within the automotive industry, including roles such as customer service representatives, service advisors, and customer experience managers.

Why choose LSIB ?

    The Extended Undergraduate Diploma in Customer Service for the Automotive Industry is essential for individuals looking to excel in the automotive sector. This course provides comprehensive training on customer service skills specific to the automotive industry, equipping students with the knowledge and expertise needed to deliver exceptional service to customers.In today's competitive market, customer service plays a crucial role in the success of automotive businesses. By enrolling in this diploma program, students will learn how to effectively communicate with customers, handle inquiries and complaints, and build strong relationships to enhance customer satisfaction and loyalty.Moreover, this course covers topics such as understanding customer needs, managing customer expectations, and resolving conflicts, all of which are vital for providing top-notch service in the automotive industry. With a focus on practical skills and real-world scenarios, students will be well-prepared to meet the demands of the fast-paced automotive sector.Overall, the Extended Undergraduate Diploma in Customer Service for the Automotive Industry is a valuable investment for individuals seeking to advance their career in the automotive industry and stand out as customer service professionals. By completing this program, students will gain a competitive edge in the job market and be well-equipped to excel in various customer service roles within the automotive sector.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Relationships and Loyalty6. Sales Techniques and Upselling in the Automotive Industry7. Product Knowledge and Technical Skills for Customer Service8. Time Management and Organization in a Customer Service Role9. Teamwork and Collaboration in the Automotive Industry10. Ethical and Legal Considerations in Customer Service

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £250
2 months (Standard mode) - £225

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £250


2 months (Standard mode) - £225


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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