1
  Easy payment plans available with no charges.

present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Extended Undergraduate Certificate in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Undergraduate Certificate in Customer Service for the Automotive Industry is a comprehensive program designed to equip students with the skills and knowledge needed to excel in customer service roles within the automotive sector. This course covers a range of topics including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical, hands-on learning, students will gain valuable experience and insight into the unique challenges and opportunities within the automotive industry. Upon completion of this certificate, graduates will be well-prepared to pursue rewarding careers in customer service within the automotive industry. Join us today and take the first step towards a successful career in customer service for the automotive industry.

Key facts about Extended Undergraduate Certificate in Customer Service for the Automotive Industry
    This course is designed to provide students with the necessary skills and knowledge to excel in customer service within the automotive industry. It covers topics such as effective communication, problem-solving, and conflict resolution. The course also emphasizes the importance of building strong relationships with customers and providing exceptional service. Students will learn how to handle various customer service scenarios specific to the automotive industry. Upon completion of the course, students will be equipped with the tools to succeed in a customer service role within the automotive sector.

Why choose LSIB ?

    The Extended Undergraduate Certificate in Customer Service for the Automotive Industry is essential for individuals looking to excel in the automotive sector. This course provides comprehensive training on customer service skills specific to the automotive industry, equipping students with the knowledge and expertise needed to deliver exceptional service to customers.In today's competitive market, customer service plays a crucial role in the success of automotive businesses. By enrolling in this certificate program, students will learn how to effectively communicate with customers, handle inquiries and complaints, and build long-lasting relationships with clients. These skills are highly sought after by employers in the automotive industry, making graduates of this program valuable assets to any organization.Furthermore, the Extended Undergraduate Certificate in Customer Service for the Automotive Industry covers topics such as customer satisfaction, problem-solving, and conflict resolution, all of which are essential for providing top-notch service in the automotive sector. With a focus on practical skills and real-world scenarios, this course prepares students for the challenges they may face in a customer service role within the automotive industry.Overall, the Extended Undergraduate Certificate in Customer Service for the Automotive Industry is a valuable credential for individuals looking to advance their careers in the automotive sector. By mastering the skills taught in this program, students can position themselves as top candidates for customer service roles in the automotive industry and stand out in a competitive job market.

Course start dates
    Please find below our next course start dates:
    - {{date | date}}
  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Difficult Customers and Situations5. Building Customer Relationships and Loyalty6. Product Knowledge and Technical Skills for Automotive Customer Service7. Resolving Customer Complaints and Issues8. Sales Techniques and Upselling in the Automotive Industry9. Customer Service in a Digital Age10. Ethics and Professionalism in Automotive Customer Service.

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £175
2 months (Standard mode) - £150

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £175


2 months (Standard mode) - £150


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now