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Extended Professional Certificate in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Our Extended Professional Certificate in Customer Service for the Automotive Industry is designed to equip individuals with the skills and knowledge needed to excel in customer service roles within the automotive sector. This comprehensive program covers topics such as effective communication, problem-solving, and conflict resolution, all tailored specifically to the unique needs of the automotive industry. With a focus on providing exceptional customer experiences, graduates of this course will be well-prepared to handle any customer service challenge that comes their way. Whether you are a seasoned professional looking to enhance your skills or someone new to the industry, this certificate will set you apart in the competitive automotive job market. Enroll today to take your customer service career to the next level.

Key facts about Extended Professional Certificate in Customer Service for the Automotive Industry
    - This course is designed for individuals working in the automotive industry who want to enhance their customer service skills.- It covers topics such as effective communication, problem-solving, and building customer relationships.- The course is suitable for both entry-level employees and experienced professionals looking to advance their careers.- Participants will learn how to handle customer inquiries, complaints, and feedback in a professional manner.- Successful completion of the course can lead to improved job prospects and increased customer satisfaction ratings.- The Extended Professional Certificate in Customer Service for the Automotive Industry is a valuable credential for those seeking to excel in their roles within the automotive sector.

Why choose LSIB ?

    The Extended Professional Certificate in Customer Service for the Automotive Industry is essential for individuals looking to excel in the competitive automotive sector. This course provides specialized training in customer service skills tailored specifically for the automotive industry, equipping participants with the knowledge and expertise needed to deliver exceptional customer experiences.In today's fast-paced automotive industry, customer service plays a crucial role in building brand loyalty and driving business growth. By completing this certificate program, participants will gain a deep understanding of customer service best practices, effective communication strategies, and problem-solving techniques that are essential for success in the automotive industry.With a focus on practical skills and real-world scenarios, this course prepares individuals to handle a wide range of customer service challenges unique to the automotive sector. From managing customer inquiries and complaints to building long-lasting relationships with clients, graduates of this program will be well-equipped to provide top-notch service that sets their organization apart from the competition.Overall, the Extended Professional Certificate in Customer Service for the Automotive Industry is a valuable investment for professionals looking to advance their careers in the automotive sector and stand out in a competitive market. By honing their customer service skills through this specialized program, participants can position themselves as top candidates for job opportunities and advancement within the industry.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Difficult Customers and Situations5. Building Customer Relationships and Loyalty6. Customer Service Technology and Tools in the Automotive Industry7. Resolving Customer Complaints and Issues8. Customer Service Best Practices in the Automotive Industry9. Implementing Customer Service Strategies for Success10. Evaluating and Improving Customer Service Performance

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £175
2 months (Standard mode) - £150

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £175


2 months (Standard mode) - £150


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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