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Extended Postgraduate Programme in Customer Service for the Automotive Industry

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

The Extended Postgraduate Programme in Customer Service for the Automotive Industry is designed to equip students with the necessary skills and knowledge to excel in customer service roles within the automotive sector. This comprehensive course covers topics such as customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world scenarios, graduates will be prepared to provide exceptional customer service in a fast-paced and dynamic industry. By enrolling in this programme, students will gain a competitive edge in the job market and enhance their career prospects in the automotive industry. Join us today to take your customer service skills to the next level and become a valuable asset to any automotive company.

Key facts about Extended Postgraduate Programme in Customer Service for the Automotive Industry
    - This course is designed for individuals seeking to enhance their skills in customer service specifically for the automotive industry.- It covers topics such as customer relationship management, communication strategies, problem-solving techniques, and industry-specific knowledge.- The program is suitable for professionals working in automotive sales, service, or support roles.- Participants will learn how to effectively handle customer inquiries, complaints, and feedback to improve overall customer satisfaction.- The course duration is typically extended to allow for in-depth learning and practical application of concepts.- Graduates of this program can expect to have a competitive edge in the automotive industry job market.- The curriculum is designed by industry experts to ensure relevance and practicality in real-world scenarios.- Upon completion, participants will receive a certification that demonstrates their expertise in customer service for the automotive sector.

Why choose LSIB ?

    The Extended Postgraduate Programme in Customer Service for the Automotive Industry is essential for professionals looking to enhance their skills and knowledge in this specialized field. With the increasing competition in the automotive industry, companies are placing a greater emphasis on providing exceptional customer service to retain and attract customers.This programme covers a wide range of topics including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. By completing this course, participants will be equipped with the necessary tools and strategies to effectively manage customer interactions and exceed their expectations.Furthermore, the automotive industry is constantly evolving with new technologies and trends emerging. This programme ensures that participants stay up-to-date with the latest developments in the industry, allowing them to provide cutting-edge customer service solutions.Overall, the Extended Postgraduate Programme in Customer Service for the Automotive Industry is a valuable investment for professionals looking to advance their careers in this competitive field and stay ahead of the curve.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)

  Course Delivery

Online

  Entry Requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

  Course Content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Loyalty and Retention Strategies6. Implementing Quality Service Standards in the Automotive Industry7. Utilizing Technology for Customer Service Excellence8. Managing Customer Feedback and Continuous Improvement9. Developing a Customer-Centric Culture in Automotive Organizations10. Case Studies and Best Practices in Customer Service for the Automotive Industry

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
1 month (Fast-track mode) - £200
2 months (Standard mode) - £175

  Payment plans

Please find below available fee payment plans:
1 month (Fast-track mode) - £200


2 months (Standard mode) - £175


  Accreditation

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

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